At Borcely Jewelry, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide when visiting our website, elegantjeweloffer.com, and purchasing our exquisite diamond and black diamond jewelry. We recognize that our discerning clientele values discretion and security, and we treat your data with the same level of care and sophistication as our jewelry collections.
1. Information We Collect
To provide you with a refined and seamless experience, we collect the following types of information:
- Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment details (such as credit card information processed securely through our payment gateways).
- Transaction Data: Details about purchases you make, including product type (e.g., Bangle Bracelets, Black Diamond Earrings), price, and payment method.
- Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services, including pages visited and products viewed.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
Your data is used exclusively to enhance your experience with Borcely Jewelry, in line with our commitment to sophistication and security:
- To process and fulfill your orders, including payment processing, shipping, and returns.
- To manage your account and provide customer support, ensuring a personalized and efficient service.
- To improve our website, products, and services based on your usage and preferences.
- To send you promotional communications about new collections, exclusive offers, and events, if you have opted in to receive them. You may unsubscribe at any time.
- To comply with legal obligations and prevent fraudulent activities.
3. Data Sharing and Disclosure
Borcely Jewelry values your trust and does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, conducting business, and servicing you (e.g., payment processors like Visa, MasterCard, JCB, and PayPal; shipping carriers; IT support). These partners are contractually obligated to handle your data securely and only for the purposes we specify.
- Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, under the same privacy standards.
Given our global clientele (excluding some remote areas and parts of Asia), data may be processed internationally, always under strict data protection agreements.
4. Data Storage and Security
We employ advanced security measures to protect your data, reflecting the same precision and care we apply to our jewelry:
- All personal and financial data is encrypted using Secure Sockets Layer (SSL) technology, ensuring it remains confidential during transmission.
- Data is stored on secure servers with limited access, and we regularly review our security practices to guard against unauthorized access, alteration, or destruction.
- While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We continuously work to enhance our security protocols to uphold your trust.
5. Your Rights
As a valued customer, you have the right to:
- Access and review the personal information we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Object to processing of your data or withdraw consent for marketing communications at any time.
- Data portability, where applicable.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for the operation of our website, such as securing your transaction and enabling you to navigate the site.
- Analytical/Performance Cookies: Help us understand how visitors interact with our website, allowing us to improve functionality and design.
- Functionality Cookies: Recognize you when you return to our site, enabling personalized features like saved preferences.
- Targeting Cookies: Record your visit and pages viewed, which may be used to make advertising more relevant to you on third-party sites.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. We encourage you to review it regularly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our dedicated team:
Last Updated: January 2024